Digital transformation & govtech

Digital infrastructure for governments that need to deliver.

BITZ works with governments and development institutions to design, build, and scale the digital systems that public services run on — across Africa and emerging markets.

5 countries deployed
120,000+ contacts supported monthly
DPGA GID0092407 verified digital public good

TRUSTED TO DELIVER WHERE TECHNOLOGY, INSTITUTIONS, AND PUBLIC IMPACT MEET

UNICEFUNFPAGIZWORLD BANKDPGA

Relationships shown reflect partner, funder, and program roles as appropriate to each engagement.

Scale

Proof, not promotion.

120K+
contacts supported monthly through national helpline and case-management infrastructure BITZ has built.
5
countries with live deployments — Kenya, Uganda, Tanzania, Lesotho, and Somalia — in multilingual, multi-institutional environments.
DPG
status recognized by the Digital Public Goods Alliance (GID0092407) — independent, third-party verification.
What we do

Six capabilities. One delivery chain.

From institutional strategy through to engineering and long-term ownership — the same team carries a program the whole way.

01
Strategy & Digital Transformation
Institutional assessment and transformation strategy, translated into implementation roadmaps institutions can actually execute.
02
Digital Government & DPI
Architecture and digital foundations for interoperable public services, built on open standards.
03
Data, AI & Automation
Responsible AI and analytics applied to real operational challenges in frontline public services.
04
Platforms & Engineering
Secure enterprise and public-interest systems, engineered for national scale from day one.
05
Interoperability & Integration
Connecting institutions, systems, communication channels, and data across a fragmented landscape.
06
Delivery & Institutional Strengthening
PMO, implementation assurance, capacity building, and a sustainable handover — not a vendor dependency.
Our work

Selected engagements.

BITZ team and implementation partners at a Kenya Child Helpline 116 deployment siteKenya
National deployment
Kenya Child Helpline 116

A national, multi-channel child protection helpline built on OpenCHS for Kenya's Department of Children Services — voice, SMS, and web intake with case workflow from triage through referral.

Read the case study →
OpenCHS evolution from national helpline to Digital Public GoodDigital public good
OpenCHS
From national helpline platform to Digital Public Good

The evolution from a single-country deployment to a Digital Public Good verified by the Digital Public Goods Alliance, now operating across five countries — architecture, AI in active development, and government ownership built in from the start.

Explore OpenCHS →
BITZ consulting team during the World Bank-supported ICTA digital readiness assessmentGovernment transformation
Kenya · World Bank-supported
Digital readiness assessment for the ICT Authority

An independent digital readiness assessment across Kenyan government ministries and agencies for ICTA / Ministry of ICT — systems landscape, ICT infrastructure, e-service delivery, and governance.

See all engagements →
BITZ delivery team on the ICTA digital readiness assessment engagement
Flagship innovation

A Digital Public Good, built by BITZ.

OpenCHS is proof that public-interest systems can be designed, built, and scaled at national level — not BITZ itself, but its clearest demonstration of what BITZ can deliver.

Verified · DPGA GID0092407
Open architecture, designed for government ownership from day one
Multilingual case management across voice, SMS, chat, and social channels
Responsible AI, built for low-resource and multilingual environments
Interoperable with existing national referral and data systems
Explore OpenCHS
Live deployments
KenyaNational
UgandaNational
TanzaniaNational
LesothoNational
SomaliaNational
How we engage

Advise. Design. Build. Transform.

Engagements can start at any point in this chain — and BITZ can carry a program the whole way through it.

Advise
Assessments, strategy, roadmaps, governance.
Design
Service design, requirements, digital architecture.
Build
Platforms, integrations, AI, data infrastructure.
Transform
Implementation, PMO, change, capacity building.
Footprint

Africa-rooted. Internationally connected.

Headquartered in Nairobi. OpenCHS is live in five countries; broader BITZ delivery experience extends to a sixth — plus an expansion pipeline reaching further across the continent and, increasingly, beyond it.

Nairobi, KenyaHeadquarters
Kenya · Uganda · TanzaniaOpenCHS deployed
Lesotho · SomaliaOpenCHS deployed
RwandaDelivery experience
Botswana · Zimbabwe · South Sudan · NigeriaPipeline
North AmericaStrategic market

Working on a complex digital transformation? Let's discuss what it will take to deliver it.